===== DarkStory is Offline or Can't Register =====

This issue commonly occurs due to networking problems. However, in some cases, it can happen because the user's IP address has been blocked by DarkStory's server due to previous security issues.

To fix this issue, you can follow these steps:

  * __Add DarkStory to your Windows Firewall exceptions.__
  * __Clean your DNS Cache:__
      If you are not comfortable using the Command Prompt, restarting your computer may produce the same effects.
    - Press **Windows Key** and type **CMD**
    - Right-click **Command Prompt** and select **Run as Administrator**
    - In the open **Command Prompt**, type **ipconfig /flushdns**
    - Press **Enter** and close the Command Prompt
    - Try running DarkStory again
  * __Set to default your modem/router settings__
    In some cases, users who have opened ports may not be able to connect to the server. You can try temporarily closing all the ports that you opened to fix this issue.
  *  __Restart your modem/router.__


→ [[list|Back to Known Issues list]]