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support:issues:serveroffline [2020/08/21 03:59] – created darkdinosupport:issues:serveroffline [2023/03/21 20:04] (current) – darkdino
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 ===== DarkStory is Offline or Can't Register ===== ===== DarkStory is Offline or Can't Register =====
  
-This issue happens commonly due to address networking issues, however in some cases can happens because user's IP Adress was blocked by DarkStory's Server due IP Adress was envolved in past security issues.+This issue commonly occurs due to networking problems. However, in some cases, it can happen because the user's IP address has been blocked by DarkStory's server due to previous security issues.
  
-You be able to fix it following the next steps:+To fix this issue, you can follow these steps:
  
-  * __Add DarkStory to your Windows Firewall's exceptions__+  * __Add DarkStory to your Windows Firewall exceptions.__
   * __Clean your DNS Cache:__   * __Clean your DNS Cache:__
       If you are not comfortable using the Command Prompt, restarting your computer may produce the same effects.       If you are not comfortable using the Command Prompt, restarting your computer may produce the same effects.
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     - Press **Enter** and close the Command Prompt     - Press **Enter** and close the Command Prompt
     - Try running DarkStory again     - Try running DarkStory again
-  * __Restart your Modem/Router__+  * __Set to default your modem/router settings__ 
 +    In some cases, users who have opened ports may not be able to connect to the server. You can try temporarily closing all the ports that you opened to fix this issue. 
 +  *  __Restart your modem/router.__ 
 + 
 + 
 +→ [[list|Back to Known Issues list]]